We, eventimpresents GmbH & Co. KG (hereinafter „EP”), as operator of this website within the meaning of EU Regulation No. 2016/679, the General Data Protection Regulation (GDPR) and service provider within the meaning of the German Telemedia Act (Telemediengesetz, TMG) are the controller. In the following, we would like to inform you on the collection of personal data when using this website. Personal data are individual details about your personal or factual circumstances. This includes, in particular, your name, your e-mail address and your address.
Depending on whether you visit our websites only to access information or to make use of any services we offer (e.g. if you subscribe to our newsletter), the extent and type of collection and use of your personal data may differ. In the following provisions, we would like to inform you about the type, scope and purposes of the collection and use of your personal data when using the various functions on this website.
In accordance with the following provisions, we only process your personal data if you have given your consent or if the processing is necessary for the provision of the requested services and is justified by other provisions of the GDPR.
1. Data processing for informational use of our website
Every time you access the contents of our website, your browser automatically transfers connection data to our web server. These connection data include
- the IP address of the respective users,
- the visited page/name of the accessed file,
- date and time of retrieval,
- the amount of data transferred,
- a message if the access/retrieval was successful,
- browser type, browser version, operating system and its interface,
- if the retrieval took place via external link, the referring page,
- host name of the accessing computer.
These connection data are not used to draw any conclusions about the user's identity nor are they merged with data from other data sources. In accordance with Art. 6 Para. 1 lit. f GDPR, they serve to provide and to improve the website.
We store this connection data in our server log files for seven (7) days from the time you visit our website. Your data are then erased.
2. Data processing upon subscribing to our newsletters
You have the option to subscribe to our newsletter on our website by submitting your e-mail address. When you subscribe to our newsletter, you will first be asked to confirm your consent via a confirmation e-mail. We use this so-called “double opt-in procedure” to safeguard that you are the owner of the given e-mail address and that you have given your consent to receive the newsletter.
2.1. Purpose and legal basis of data processing
The purpose of collecting the e-mail address is to send the newsletter. Art. 6 Para. 1 lit. a GDPR constitutes the legal basis for processing the data after subscribing.
2.2. Storage period
As soon as the purpose of storage ceases to apply, i.e. as soon as you have revoked your consent to receiving the newsletter, we will erase (Art. 17 GDPR) the personal data collected for the purpose of sending the newsletter.
Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which we are subject. Unless there is a need for further storage of the data for the conclusion or fulfilment of a contract, the data will also be erased or the processing restricted if a storage period prescribed by the aforementioned standards expires.
2.3. Option of revocation
You can cancel the newsletter subscription at any time by revoking your consent with effect for the future. In each newsletter sent to you, there is a link that allows you to easily unsubscribe. However, you also have the option of sending an e-mail to [email protected] or a message to the responsible person named in this data protection policy.
3.1. Google Analytics
These websites use Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA ("Google"). Google can be reached in Europe at Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about the use of the websites is usually transmitted to a Google server in the USA and stored there.
You may also deactivate Google Analytics tracking by clicking on the following link: Opt-out
Explanation on the use of data from third parties by Google: https://policies.google.com/technologies/partner-sites
In connection with the use of Google Analytics, your personal data is transferred to the USA. This data transfer takes place on the basis of EU standard contractual clauses. This ensures adequate protection of your personal data.
3.2. Notfalse analytical tool
We use the so-called "emergency" analysis tool of the provider TWOM (The Wolf of Marketing GmbH, Bahnhofstraße 32, 72458 Albstadt) on this website. This is a code that we have implemented on our site. With the help of this code, a connection is established with the TWOM servers when you visit our website in order to track your behaviour on our website if you have given your express consent. For example, when you purchase a product on our website, the "Notfalse" analytics tool is triggered and stores your actions on our website, using one or more cookies and the browser's local memory to identify you. In addition, a device fingerprinting system is used for identification. You have the option to revoke your consent at any time with effect for the future.
Personal data such as your IP address and email address, as well as other information such as device ID, device type and operating system may also be transmitted to TWOM. TWOM uses email or other login or device information to identify users of our website and associate their actions with a user profile.
TWOM uses this information to target and personalise user experiences, display advertisements and create interest-based user profiles. In addition, TWOM offers website operators the opportunity to design user experiences based on personal data. The data collected is pseudo-anonymised and not directly visible to us and is only used by us within the scope of the possibilities made available by TWOM.
In principle, your data will be processed within the EU or the EEA. For this purpose, a corresponding data protection agreement has been concluded with TWOM. If personal data is transferred to countries outside the EU or EEA, this is done within the framework of the Commission's model contracts for the transfer of personal data to third countries (i.e. standard contractual clauses).
3.3 Facebook Pixel, Facebook Custom Audiences and Facebook Conversion
Within our online offer, the so-called "Facebook Pixel" of the social network Facebook, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used.
With the help of the Facebook pixel, it is possible for Facebook, on the one hand, to determine you as a visitor to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of the users and do not have a harassing effect. With the help of the Facebook pixel, we can also track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").
The processing of the data by Facebook takes place within the framework of Facebook's data use policy. Accordingly, please note the general information on the display of Facebook ads, in Facebook's data usage policy. Specific information and details on the Facebook Pixel and how it works can be found in Facebook's help section.
The use of the Facebook Pixel as well as the storage of "conversion cookies" is based on Art. 6 (1) a) GDPR, provided that we obtain your consent. For the processing of data where Facebook acts as a data processor, we have concluded a data processing contract with Facebook in which we oblige Facebook to protect our customers' data and not to pass it on to third parties.
You can prevent the collection by the Facebook pixel and use of your data for the display of Facebook ads at any time by making the appropriate settings in the browser or only allow the storage after explicit confirmation. In addition, you have the option at any time to prevent the use of data in general for all solutions used by selecting the so-called "opt-out option" offered on the part of the solution at:
Clicking on the link leads to the opt-out option. Note: The objection (opt-out) is always carried out by means of a cookie. If this cookie is deleted, a new objection is required. In principle, our websites can still be visited and used after the restriction / deactivation of cookies in the browser settings. Please note, however, that a complete deactivation of cookies in particular can lead to restricted functionalities of our websites.
3.4. Use of other cookies
We use additional cookies to make your visit to our website attractive and to enable the use of certain functions. Cookies are small text files that are stored on your computer and enable us to recognise your Internet browser.
3.4.1.Purpose and legal basis of data processing
Our website uses various software solutions to optimise its online offering. This enables analysis of the website’s use and collection of valuable information on the users’ needs to constantly increase the website and its quality on this basis. Aggregated and anonymous statistical data are collected to be able to conduct these analyses. These data are connection and transaction data with no personal reference; they are connected with the browser used, the number of pages called up and visited, navigation behaviour and the duration of the relevant visitor on a website of the ticket shop. As part of the collection and processing process, if necessary, the abbreviated IP address of the visitor may be displayed.
The data is used in particular for the following purposes:
- to count visitors,
- to measure the website’s particularly attractive areas for the respective visitor,
- to evaluate the origin of the visitors to optimise the offer.
The legal basis for the processing of personal data using cookies is Art. 6 para. 1 letter a) GDPR, provided that we obtain your consent. You can revoke your consent at any time with effect for the future.
3.4.2. Storage period
Cookies are stored on your computer and transferred to our website. Some of the cookies we use are erased after the end of the browser session (so-called session cookies). Other cookies, however, remain on your terminal device and enable us or our partner companies to recognise your browser on your next visit (so-called persistent cookies), until they are erased as part of your personal erasure routines. You can deactivate or restrict the transfer of cookies by changing the settings in your Internet browser. At any time, cookies that have already been saved can be erased.
3.4.3.Possibility for objection and elimination
You can also object at any time to the setting of persistent cookies by making the relevant settings in the browser or only permitting them to be saved after explicit confirmation. In addition, by selecting the so-called “opt-out option”, you have the option at any time to generally prevent data use for all of the solutions used.
In the aforementioned sense, we use the following software solutions. Clicking on the respective provider leads to its opt-out option:
Note: The objection (opt-out) takes place using a cookie. If this cookie is erased, another objection is required.
Via your browser settings you can limit or completely prevent the storage of (certain) cookies for all websites and delete any cookies that have already been saved. For more information about this please consult the instruction manual or help functions of your browser.
Our websites can in principle still be visited and used after restricting/deactivating cookies in the browser settings. However, please note that in particular the complete deactivation of cookies can limit the functionalities of our websites.
You can prevent future collection of your data when visiting our websites by clicking on the following link and changing your settings there: Cookie Settings
The ticket shop is provided by our ticketing partner CTS Eventim KGaA & Co. KG is responsible for the ticket shop. The responsible party in terms of data protection is therefore CTS Eventim KGaA & Co. KG. Please therefore refer to the applicable data protection declaration at https://www.eventim.de/help/data-protection/.
4. Use of social media plug-ins
4.1. We currently use social media plug-ins from Facebook, Twitter and Instagram.
4.2 A data transfer to the respective provider of the plug-in only takes place when you click on the corresponding social media button. We use the so-called "two-click solution". This means that when you visit our site, no personal data is initially passed on to the providers of the plug-ins. You can recognise the provider of the plug-in by the marking on the box above its initial letter or logo. We open up the possibility for you to communicate directly with the provider of the plug-in via the social media button. Only if you click on the marked box and thereby activate it, the plug-in provider receives the information that you have called up the corresponding web pages of our online offer. In addition, the data mentioned under no. 1 of this data protection declaration is transmitted. In this case, Facebook collects your IP address. According to Facebook's own information, the IP address is anonymised immediately after collection in Germany. By activating the respective plug-in, your personal data is transmitted to the respective plug-in provider and stored there (in the USA). Since the plug-in provider collects the data in particular via cookies, we recommend that you delete all cookies via your browser's security settings before clicking on the social media button.
4.3. We have no influence on the data collected and data processing processes, nor are we aware of the full extent of data collection, the purposes of processing, or the storage periods. We also have no information on the collected data’s erasure by the provider of the plug-in.
4.4 The plug-in provider may store the data collected about you as usage profiles and use these for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) for the display of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Via the plug-ins, we offer you the opportunity to interact with the social networks and other users so that we can improve our offer and make it more interesting for you as a user.
4.5 The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in to the plug-in provider, the data we collect is directly assigned to your account with the plug-in provider. If you click the activation button and, for example, link to the page, the plug-in provider also saves this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this will help you to avoid an assignment to your profile with the plug-in provider.
4.6 Further information on the purpose and scope of the data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers provided below. There you will also receive further information on your rights in this regard and setting options for protecting your privacy.
4.7. Addresses of the respective providers of plug-ins and URLs with their data protection information:
4.7.1. Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland; https://www.facebook.com/privacy/explanation
In connection with the use of Facebook, your personal data may be transferred to the USA. This data transfer takes place on the basis of EU standard contractual clauses. Further information: https://www.facebook.com/legal/EU_data_transfer_addendum
4.7.2. Twitter Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; https://twitter.com/privacy.
In connection with the use of Twitter, your personal data may be transferred to the USA. This data transfer takes place on the basis of EU standard contractual clauses. Further information: https://help.twitter.com/de/rules-and-policies/global-operations-and-data-transfer
4.7.3. Instagram: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland; https://help.instagram.com/519522125107875?helpref=page_content
In connection with the use of Instagram, your personal data may be transferred to the USA. This data transfer takes place on the basis of EU standard contractual clauses. Further information: https://help.instagram.com/519522125107875?helpref=page_content
4.8 We use the plugins on the basis of our legitimate interest pursuant to Art. 6 para. 1 letter f GDPR. We want to make our websites more attractive for you and enable you to share the content of our website on social networks.
5. Integration of YouTube
5.1 We integrate videos into the websites that are stored on the platform http://www.YouTube.com and can be played directly from our websites. The YouTube platform is a service of YouTube LLC 901, Cherry Ave, San Bruno, CA 94066, USA, which in turn is represented by Google (for more information about Google, see also section 3.1).
6. No obligation to provide certain personal data
The processing of personal data by us is partly necessary for visiting our website and using the services offered (e.g. informational use of our website and newsletter) free of error.
You are not obliged to send us any further personal data - e.g. by agreeing to set a cookie or subscribing to our newsletter. However, not transferring any personal data may result in the website being displayed incorrectly or incompletely.
7. Data security
We are committed to the security of your data. We have therefore taken appropriate physical, electronic and organisational measures to protect and secure your personal data from any unauthorised or unlawful access, use, amendment, destruction, disclosure or processing by third parties. Nevertheless, we cannot guarantee that your information and/or data are safeguarded against any illegal actions of third parties.
8. Transfer of personal data to third parties
8.1. Data transfer to recipients within the EU
In some cases, we use external service providers to process personal data. These are carefully selected by us and are bound by our instructions.
Categories of data recipients may be as follows: service providers for e.g. IT services, customer service, banking services, communication services, services in the field of festival organisation, print shops, advertising agencies and photographers.
If we disclose your personal data to a third party from the above list, we ensure by means of contractual regulations that the third party does not use your personal data for purposes other than those specified by us, and in accordance with the purposes set out in this data protection declaration, and has implemented appropriate security measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage.
8.2. Data transfer to a third country
It is possible that employees of a service provider in a country outside the European Union may become aware of your personal data as a result of cooperation based on the division of labour, e.g. in the area of IT service providers, in particular with regard to services in the area of maintenance, repair and security of IT systems.
If there is no level of data protection in this country which is comparable to that of the European Union and, accordingly, there is no so-called adequacy decision of the European Commission with regard to this country, we will protect your interests in data protection by concluding so-called EU Standard Data Protection Clauses issued by the European Commission and agreed with the recipient or in other appropriate ways. You can request a copy of the EU Standard Data Protection Clauses and any other guarantees from us at the contact details provided in Paragraph 10.4 .
It is not intended to transfer any your personal data to other countries outside the European Union, but also - if this is legal - it cannot be excluded.
9. Booking tickets for severely handicapped persons
9.1. If you wish to book offers for visitors with disabilities, it is necessary to provide information that you are a severely disabled person. We process this information for the purpose of providing services adapted to the needs of severely disabled persons and billing for these services. As you consent to the processing of your data by transmitting this information, the legal basis is Art. 9 Para. 1 lit. a GDPR.
9.2. We will store your data for as long as it is necessary to fulfil the purposes stated in Paragraph 9.1 or you have revoked your consent for processing. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which we are subject. Unless there is a need for further storage of the data for the conclusion or fulfilment of a contract, the data will also be erased or the processing restricted if a storage period prescribed by the aforementioned standards expires.
9.3. You can revoke your consent at any time by sending us an e-mail to the address stated under Paragraph 10.4.
10. Your rights and contact persons
10.1. Your rights
If the legal requirements according to Arts. 15 - 22 GDPR are met, you have the right of access, rectification, erasure, restriction of processing as well as the right to data portability. Upon request, we will be pleased to inform you if and which personal data we have stored about you. Furthermore, if the storage is not permissible or no longer necessary within the meaning of the GDPR, we will rectify or erase incorrect data.
TO THE EXTENT THAT WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF ART. 6 ABS. 1(f) GDPR, YOU MAY OBJECT TO THE PROCESSING PURSUANT TO ART. 21 GDPR. IF YOU WISH TO LODGE SUCH AN OBJECTION, PLEASE PROVIDE US WITH REASONS WHY WE SHOULD NOT PROCESS YOUR PERSONAL DATA. WE WILL WEIGH YOUR REASONS AGAINST OUR INTEREST IN CONTINUING TO PROCESS YOUR DATA AND, AS A RESULT, WE WILL EITHER STOP OR ADAPT THE PROCESSING OR SHOW YOU OUR COMPELLING LEGITIMATE GROUNDS FOR CONTINUING THE PROCESSING. IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSES OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
Please note that we will also further process your data if this is necessary for the assertion, exercise or defence of legal claims.
10.2. Competent supervisory authority
Furthermore, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes this Regulation.
In the meaning of the GDPR, controller and service provider in the sense of the German Telemedia Act is
eventimpresents GmbH & Co. KG
c/o CTS EVENTIM AG & Co. KGaA
Contrescarpe 75a, 28195 Bremen
10.4. Data Protection Officer
You may contact our Data Protection Officer at: eventimpresents GmbH & Co. KG, c/o CTS EVENTIM AG & Co. KGaA, Contrescarpe 75a, 28195 Bremen, [email protected].
10.5. Right of amendment
We reserve the right to amend, modify and adapt the contents of this data protection declaration at any time. The updated Data Protection Declaration is valid from the time at which it is published on our website.
As of: 15th July 2021