FAQ

When is Rock am Ring 2021 taking place?

Rock am Ring 2021 takes place from 11 to 13 June 2021.

What tickets are available for Rock am Ring 2021?

The same ticket categories will be available for Rock am Ring 2021 as for 2020.

We will announce details at the start of the pre-sale.

When does the pre-sale for Rock am Ring 2021 start?

The date has not yet been finalised. Avoid missing any updates by signing up for the newsletter .

Will the tickets for Rock am Ring 2021 be more expensive?

We will announce the ticket prices in the ticket shop at the start of the pre-sale.

The prices for the regular pre-sale for Rock am Ring 2021 may be higher.

What bands are playing at Rock am Ring 2021?

Stay tuned. We’re hard at work on the line-up for 2021. Avoid missing any updates by signing up for the newsletter.

I want to swap my Rock am Ring 2020 ticket for a 2021 version. What do I have to do?

The deadline for swapping tickets has unfortunately expired. From 15 July 2020, we will be offering ticket price refunds. You can find more information here

Is there a deadline for the ticket swap?

30 June 2020

Can I swap all ticket categories for 2021?

These tickets could be swapped for the corresponding Rock am Ring 2021 tickets until 30 June 2020:

Weekend Festival Ticket, General Camping Ticket, Green Camping Ticket, Rock´n´Roll Camping Ticket, Caravan Camping Ticket sowie die 3 Day Parking Tickets.

The deadline for swapping tickets has unfortunately expired.

I have purchased a Caravan Camping badge and want to swap this for 2021. Is this possible?

The deadline for swapping tickets has unfortunately expired. From 15 July 2020, we will be offering ticket price refunds. You can find more information here.

I purchased my ticket from a pre-sale ticket outlet and want to swap it? How does this work?

The deadline for swapping tickets has unfortunately expired. From 15 July 2020, we will be offering ticket price refunds. You can find more information here

I won a ticket. Is the ticket also valid for 2021?

The ticket is only valid for 2021 if you swapped it via our online platform by 30 June 2020. The order confirmation which you received via email is valid as a ticket for Rock am Ring 2021 when combined with your Rock am Ring 2020 ticket.

I was given my Rock am Ring 2020 ticket as a gift and want to swap it for a 2021 ticket. Is this possible?

The deadline for swapping tickets has unfortunately expired. From 15 July 2020, we will be offering ticket price refunds. You can find more informationhere.

I purchased my ticket via another platform or privately and now want to swap it.

The deadline for swapping tickets has unfortunately expired. From 15 July 2020, we will be offering ticket price refunds. You can find more information here.

I have lost my 2020 ticket. Who can I contact?

Please contact your ticket provider.

Can I convert my Rock am Ring 2020 ticket to another ticket category in 2021?

No, unfortunately that is not possible.

Can I swap multiple tickets at the same time?

The deadline for swapping tickets has unfortunately expired. From 15 July 2020, we will be offering ticket price refunds. You can find more information here.

I have multiple tickets, but only want to swap some of them and get a refund for the rest. Is that possible?

The deadline for swapping tickets has unfortunately expired. From 15 July 2020, we will be offering ticket price refunds. You can find more information here.


What benefits do I get from swapping my ticket?

If you swapped your ticket via our online platform by 30 June 2020, you have already secured your ticket before the start of the official pre-sale.

On top of this, we will reward your loyalty with a limited edition Ringrocker loyalty package, only available to Rock am Ring fans who swap their 2020 ticket for a 2021 ticket.

Do you need more reasons?

  • The original price is only guaranteed with a direct swap*. At Rock am Ring 2021, prices may be higher.
  • You will be the only one to receive a limited Ringrocker Loyalty Package (only if you exchange a Rock am Ring 2020 Weekend Festival Ticket) an exclusive anniversary baseball cap, a voucher for a 4 months free music streaming service with Deezer Premium¹ and an EMP Online Voucher²,³.
  • Because we finally get to shout "Scheiss Tribüne" again!
  • Because we finally get to look for Helga again!
  • Because we finally get to play funky ball again
  • Because they are the most awesome days of the year
  • Because we finally get to party with our friends again and see the best bands live.
  • Because 36 years of festival history will be celebrated even better than 35
  • … because: we are the Ring!

* By giving your confirmation, any claim you have to a refund of the ticket price for 2020 will be offset against the purchase price for the 2021 ticket.

¹ At the end of the 4-month trial period, the subscription changes to a paid subscription. You can cancel at any time. This offer applies only to users who have not yet taken advantage of a free trial or special offer from Deezer and/or have never been a user of a paid subscription from Deezer. The offer is valid only once per user*. This offer cannot be combined with any other offers.

² The 20% discount voucher is redeemable online at EMP with a minimum order value of 25€. Books, media, Rammstein, Böhse Onkelz, vouchers & articles that include a donation contribution are excluded from the promotion.

³ You will receive your loyalty package at RAR 2021 on the event site. The Deezer voucher will be sent to you in advance by e-mail after the ticket-swap has ended. Further information on where to pick up your Loyalty Package will be available in time for the festival at www.rock-am-ring.com

I have bought tickets for my friends and me. Does everyone in our group get the loyalty package?

The strictly limited edition Ringrocker loyalty package will be received by every attendee who swapped their 2020 Weekend Festival Ticket for a 2021 Weekend Festival Ticket by 30 June 2020.

How do I get my Ringrocker loyalty package?

The strictly limited Ringrocker Loyalty Package will be available on site of Rock am Ring 2021 at the wristband issue point.

Further information on where to pick up the loyalty package can be found at www.rock-am-ring.com in time for the festival.

You will receive the 4 months Deezer Premium voucher included in the Ringrocker Loyalty Package in advance by e-mail from us. The voucher code will be send by email to the email address you used for the ticket swap until 15.07.2020. If you have not received an email until 15.07.2020, please contact [email protected] or [email protected] directly.

What does the Ringrocker loyalty package contain?

The Ringrocker Loyalty Package includes a strictly limited Rock am Ring anniversary baseball cap.

In addition, our partner EMP includes a 20% discount voucher, which can be redeemed online with a minimum order value of 25€. Books, media, Rammstein, Böhse Onkelz, vouchers & articles that include a donation contribution are excluded from the promotion.

Furthermore you will receive a voucher for a 4 months music streaming service with Deezer Premium*. Stream over 56 million songs, thousands of podcasts and audio books without advertising, provided by Deezer Premium. Download them for offline listening and look forward to personal recommendations.

* At the end of the 4-month trial period, the subscription changes to a paid subscription. You can cancel at any time. This offer applies only to users who have not yet taken advantage of a free trial or special offer from Deezer and/or have never been a user of a paid subscription from Deezer. The offer is valid only once per user*. This offer cannot be combined with any other offers.

I have swapped my Rock am Ring 2020 ticket for a 2021 version. What do I need on-site to gain entry?

You received an order confirmation via email when swapping your ticket. A print-out of this email, in combination with your Rock am Ring 2020 ticket, is valid as a ticket for Rock am Ring 2021.

After the swap, is my 2020 ticket a personalised ticket because of the confirmation email?

No, your ticket is not personalised after the swap.

I entered the wrong email address during the swap proces. What do I do now?

Please contact your ticket provider (you can see who your ticket provider is from the printed logo on your ticket).

My barcode is not recognised / is invalid / I have a different problem with my barcode.

Please check again that you entered the barcode correctly. If the problem persists, please contact your ticket provider (you can see who your ticket provider is from the printed logo on your ticket).

I haven’t received an order confirmation. What do I do now?

Please check your spam folder to see if the email has ended up there. If you can’t find the email there either, please contact [email protected]

I have lost my order confirmation. What do I do now?

Please contact [email protected]

Will my ticket insurance be transferred from 2020 to 2021?

Please contact your ticket provider (you can see who your ticket provider is from the printed logo on your ticket).

I have swapped my ticket and have now changed my mind. Can I reverse the swap?

No, unfortunately that is not possible.

I have purchased a ticket for 2020, but cannot make it to Rock am Ring 2021

That is a real shame.

Ticket price refunds for anyone who cannot attend the festival in 2021 will begin on 15 July 2020. We will communicate information regarding the exact procedure on this page nearer the time.

Avoid missing any updates by signing up for the newsletter

I have purchased a ticket for 2020 and want a refund.

Until 30 June 2020, we are offering you the option to swap your 2020 ticket for a 2021 ticket. This has a lot of benefits. Ticket price refunds for anyone who cannot attend the festival in 2021 will begin on 15 July 2020. We will communicate information regarding the exact procedure on this page nearer the time.

Avoid missing any updates by signing up for the newsletter.

I have purchased a ticket for 2020 and want a voucher.

Until 30 June 2020, we are offering you the option to swap your 2020 ticket for a 2021 ticket. This has a lot of benefits. Ticket price refunds for anyone who cannot attend the festival in 2021 will begin on 15 July 2020. We will communicate information regarding the exact procedure on this page nearer the time.

Avoid missing any updates by signing up for the newsletter.

I have already booked accommodation, a hotel room, a flight or a train ticket

Please contact the relevant provider to clarify what your options are.

I have booked accommodation in the Experience Camp

Please contact [email protected] to clarify what your options are.

Who can I contact if I have further questions?

If you have not found the appropriate information for your issue in our FAQ, please contact [email protected]

When will the lineup be finalised?

As soon as the lineup has been published and is available online, you’ll find it here: Lineup

What parking & camping categories are there?

You can find more information on the parking & camping categories here.

Do I need an extra parking ticket with the camping ticket?

The tickets for the categories General Parking & Camping, Green Parking & Camping and Rock’n’Roll Parking & Camping include a parking permit for the associated camping area. For the Caravan Camping areas, you will need one caravan parking badge per vehicle and one Caravan Camping ticket per attendee.

Is there an early arrival ticket this year?

No early arrival ticket is needed. We will be opening the parking and camping sites for all Rock am Ring attendees in possession of a valid Rock am Ring parking / camping ticket at 12pm on Wednesday 09 June 2021.

What is the difference between Rock am Ring and Rock im Park?

Rock im Park takes place in the city of Nuremberg in Bavaria. Rock am Ring is held at the same time on the Nürburgring in the Eifel region. The same bands appear at both festivals, but on different days. Tickets are only valid for the relevant festival.

What do attendees with disabilities need to consider?

Attendees with disabilities who possess an official disability pass can book a Weekend Festival ticket and a Parking & Camping ticket in their desired category and will receive a complimentary ticket for an accompanying person. The only way to buy these tickets is by calling Frankfurt Ticket on 069 – 13 40 400 or Eventim on 01806 – 57 00 70.

In principle, attendees with disabilities can use all camping areas for which they have a valid ticket. Anyone who needs wheelchair-accessible showering facilities and a power supply can use a campsite with special facilities. The camping area for attendees with disabilities is located in area B2a, directly next to the main entrance. The site has wheelchair-accessible sanitary facilities and showers as well as power supplied by the organiser. You will need a General Parking & Camping category camping ticket for B2a. You can find further information here

My friends are arriving before me. Can I still camp with them?

If they bring your tent with them and put it up straight away, then this shouldn’t be a problem. Blocking/reserving empty areas for attendees arriving later is not permitted

What is Green Camping?

Green Camping Areas enable all environmentally conscious festival attendees to camp in separate areas. Special rules apply here.