Tickets 2020

Dear Ringrocker!

Because we had to cancel Rock am Ring 2020 due to COVID-19, until 30 June 2020 it was possible to transfer tickets to 2021.

For anyone who has not transferred their tickets and instead wants to return them, we are now offering ticket refunds.

Below you will find instructions on how to get a refund, depending on where you purchased your Rock am Ring 2020 ticket.

Please note that processing times may be longer.

IMPORTANT:

You can only request a ticket refund from where you purchased your ticket.

Ticket refunds are not possible for any fans who have swapped their 2020 tickets for 2021 tickets.

Please select where you purchased your Rock am Ring 2020 ticket:


1. www.rock-am-ring.com or www.eventim.de
  • On 15 July 2020, you will receive an email from us or EVENTIM with all relevant information on the process, plus a PDF form
  • Please print out and complete the PDF form
  • Please send the completed PDF, together with your original tickets and / or badges that you want to have refunded, to:
    CTS EVENTIM AG & Co. KGaA / eventim.de
    RAR 2020
    Postfach 10 39 50
    28039 Bremen
  • We recommend that you send the tickets by registered letter
  • After your letter has been received and checked by CTS EVENTIM, you will receive an email with the status of your request

2. www.ticketmaster.de
  • On 15 July 2020, you will receive an email from TICKETMASTER with all relevant information on the process, plus a PDF form
  • Please print out and complete the PDF form
  • Please send the completed PDF, together with your original tickets that you want to have refunded, to:
    Ticketmaster GmbH
    RAR 2020
    Alt-Moabit 60
    10555 Berlin
  • We recommend that you send the tickets by registered letter
  • After your letter has been received and checked by TICKETMASTER, you will receive an email with the status of your request

3. Presale ticket outlets
  • Take your original ticket to the presale ticket outlet where you purchased your ticket
  • The presale ticket outlet will check your ticket
  • You will receive details of the ticket refund at the presale ticket outlet

4. Experience Shop
  • On 15 July 2020, you will receive an email from EPS with all relevant information on the process
  • To receive a ticket refund, log into your Experience online account and check that your data is complete and correct.
  • Under “Your order”, you can then apply for your ticket refund by clicking on the “refund” icon
  • You will then receive an email (including all relevant information) confirming that your application has been received
  • Please then send your original tickets and / or badges that you want to have refunded, stating your order number and your first and surnames, to:
    eps Holding GmbH
    RAR 2020 Experience Camp
    Fraunhoferstraße 22
    82152 Martinsried
  • We recommend that you send the tickets by registered letter
  • After your letter has been received and checked by EPS, you will receive an email with the status of your request

Sign up for the newsletter so you don’t miss news and information about Rock am Ring.

Stornieren
Unsere Datenschutzerklärung finden Sie hier: Datenschutz